2 minHave at ya, Avatar!A couple of months ago I wrote a post about interaction layers, their development and their role in customer experience. In the past...
2 minWhere do automation techs fit into an overall application architecture?Like the last article, this is one way to look at things, and has been a useful way to introduce IT stakeholders to what these kind of...
1 minWhere do automation techs fit into a processI've hummed and ho'd about posting this. I've found it a useful representation insofar as it has helped people unfamiliar with the...
4 minSo what does AI actually do for us?There are terms that get abused then there’s poor ole “artificial intelligence”. It's an umbrella term if ever there was one (further...