ChrisFeb 20, 20171 min readCapita Innovation Breakfast [video]Updated: May 16, 2018This presentation was delivered to the top clients of Capita's Customer Management division in Feb-17. Essentially it's a high-level breakdown of what AI and robotics are and can do, with a particular slant to the contact centre.
This presentation was delivered to the top clients of Capita's Customer Management division in Feb-17. Essentially it's a high-level breakdown of what AI and robotics are and can do, with a particular slant to the contact centre.